In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
The Company is a tech-based platform which facilitates in providing an end to end journey to Users, who travel across the country in search for better quality of Services. The Company ensures that such Services are easily affordable and are within the reach of the Users.
The Company aims to help the Users connect directly with the Service Providers and strives for providing a much more transparent experience in terms of treatment and billing transactions, so that the Users are not deceived by any Third party.
The Company also helps the Users to share the diagnosis with the Service Providers from their place, if in case of any emergency/complications arising, the Users don’t feel helpless.
We aim at providing a platform where Users from different country across the world can find aggregated information of various Service Providers along with a detailed description of the services. One of the main Service provided by Us includes providing a platform where Users shall have access to search for exact services based on the their requirement. The User shall enquire the geographical location, availability, etc of the Service Provider through our Website. The User shall select the exact Service from the pool of Services provided by the Service Providers, listed in the Website and shall choose and fix an appointment for that Service through Our Website. The unique feature of Our Website is that the User shall upload all their medical records in our platform and the billing transactions with the Service Provider shall be transparent to avoid confusions. The Users shall, post their treatment, review the Services and share the feedback on the Services provided to them.
We shall manage a separate portal for the Service Provider where the Users reports and bills, during the course of treatment, shall be uploaded on daily basis. And thus, the User shall have access to the above-mentioned platform. Our team shall assist the Users in finding the Service as per their requirements.
There shall be additional Services like planning patient travel, on-demand translation services, and other concierge services not limited to.
The Users shall be from any category and geographical locations. Registration on the Website is not mandatory.
You shall access the Services by providing the following information which shall include but not limited to Name, Address with Postal Code, Mobile Number, Email id, health information, previous medical Reports, other medical tests and history, blood group, gender, referring physician (Might be Company’s Affiliate),referring facilitator (Might be Company’s Affiliate) etc.
The Users have an option of registering with the Website, which would help them in experiencing the Services personally.
If You are a minor and wish to use the Website, You may do so through Your legal guardian and the Company reserves the right to terminate Your account on knowledge of You being a minor and having registered on the Website or availing any of its Services. Under this license you may not modify or copy the materials, transfer the materials to another person or “mirror” the materials on any other server.
Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe You have done so, We hold the right to permanently suspend Your account. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your account.
The prices of each service are visible to the Users on the Website. Price variation subsequent to order placement may occur in rare cases like order placement by User and price modification on the Website taking place simultaneously (before User proceeds to checkout). The membership of this Website is free and this includes the browsing of the Website. However, we reserve the right to amend the charges for the services rendered. In such situations, the Users will be intimated of the same, and it will be up to you to decide whether or not you will continue with services offered by us. Such changes are effective as soon as they are posted on the Website.
The Company reserves the right to amend the fee policy for use of the Website, the download of the application and the charges for any or all Services rendered. In such an event, the User will be intimated of the same when it attempts to access the Website, and the User shall have the option of declining to avail the Services offered on the Website. Any such change, if made, shall come into effect immediately upon such change being notified to the User, unless specified otherwise. Security deposit refundable amount.
The User takes full responsibility for payment of all taxes and fees that are levied or arise in the course of use of the Website, including but not limited to downloading content and availing its service partner’s service.
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner.
The User undertakes to fulfill the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
We respect the intellectual property of others. If You believe Your work has been copied in a way that constitutes copyright infringement or are aware of any infringing material on the Website, please contact Us at [email protected]. Information and Content provided by the User by providing information to, communicating with, and/or placing material on, the Website, including for example but not limited to, communication during any registration, You represent and warrant:
You authorize us to share the information across all our affiliated Websites, to include the information in a searchable format accessible by users of the Website, and to use Your name and any other information in connection with its use of the material You provide. You also grant the right to use any material, information, contained in any communication You send to us for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. All rights in this paragraph are granted without the need for additional compensation of any sort to You.
You and We both understand that there may be instances of difficulty in accessing or receiving email communication. We are not responsible if any email notice gets caught by Your SPAM folder, or if You do not see the email, or if You have given us an incorrect email id or if for any other reason You do not receive the email notice. Therefore, we encourage You to frequently open the Website to monitor any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. We may also, in the future, offer new Services and/ or features through the Website. Such new features and/ or services shall be subject to the terms and conditions of this Agreement.
14.DISCLAIMER OF WARRANTIES AND LIABILITIES
This Website is solely for non – commercial use. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information .Occasionally there may be information on Our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Service descriptions, pricing, promotions, offers and availability. This website is a service platform that provides general information about the Service Providers. The Website does not provide services on its own and thus any information including but not limited to the information provided by the Providers (and other third parties) shall not constitute a consultation or diagnosis. The website’s content is not a substitute for direct, personal, professional medical care and diagnosis .We are not medical professionals and the User shall independently decide whether to initiate, continue and/or terminate the course of treatment.
We shall take all reasonable care to ensure that all details, descriptions and prices of products are as accurate as possible, however We shall neither verify if, and cannot guarantee that, all information provided is accurate, complete or correct, nor be held responsible for any errors, inaccurate, misleading or untrue information provided by the Providers or non-delivery of information by the Providers. The website shall neither be constitute nor be regarded as a recommendation or endorsement of the quality, service level or qualification of any Service Provider.
a) Except as otherwise expressly stated on the Website, all services offered on the Website are offered on an "as is" basis without any warranty whatsoever, either express or implied. Exercise by nature is strenuous and in case of any hurt or injury, We won’t be held responsible.
b) The User agrees and undertakes that he is accessing the Website and transacting at his/her sole risk and that he is using his/her best and prudent judgment before availing any service listed on the Website, or accessing/using any information displayed thereon. You should consult with Your doctor before beginning any new exercise or diet program.
c) The User agrees that any kind of information, resources, activities, recommendations obtained/availed from website, written or oral, will not create any warranty and the Website disclaims all liabilities resulting from these. You are solely responsible for your communication/interaction with other Users on the Website and the Website doesn’t make any warranty about the conduct of Users on the Website.
d) The Company and the Website creates only a platform between the User and Service Providers and shall not form any contractual obligation between both the User and the Service Provider. Thus if any contractual relationship is binding between the User and Service Providers, both the Company and the Website shall not held liable for any acts arising out of such relationship.
e) The Website does not guarantee that the functions and services contained in the Website will be uninterrupted or error-free, or that the Website or its server will be free of viruses or other harmful components, and the User hereby expressly accepts any and all associated risks involved with the User’s use of the Website. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination.
f) The Website may avail services from third party or may provide links for sharing Our content on Face book, Twitter or other such third party websites, this is done to serve you better and these services will be provided on “as is” basis and the Website disclaims any liabilities resulting from these third party services. The Website will not be responsible for any internet delays and damages caused by such problems. We also disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of http://avocure.com/ on any social networking platform.
g) It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy. Unless otherwise stated on the specific products sales page and order form all of our products, programs and services come with no action.
h) The Company shall not charge for the Services provided by it to the Users. The Company shall charge commission from the Service Provider for each Service availed through our Website.
i) The Company shall not entertain any monthly installments / down payments from the Users.
Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post, or drop a message at [email protected].
16.DISPUTES ARISING OUT OF THIS AGREEMENT
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.
The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the law, rules and regulations of Delhi, India. The exclusive jurisdiction and venue for actions and disputes may be as mentioned above, and You hereby submit to the jurisdiction of such courts.
If you have any questions about this Agreement, the practices of the Website, or your experience with the Service, you can drop in a message at [email protected].